TeamChat
Every matter discussion, on the record.
Channels organised per matter, per practice group, and per client. Discuss case strategy, share filings, and coordinate counsel inside the workspace, with the audit trail and searchability that side-channel apps will never give you.
Per-matter
Channel structure
Searchable
Every message, every file
Audit
Trail on every action
Private
Lawyer-only channels
Capabilities
What’s inside.
Per-matter channels
Open a channel automatically when a matter opens, with the right people invited and the right permissions applied.
Threaded discussions
Keep strategy conversations, document reviews, and client coordination in clear threads rather than one chronological scroll.
In-context messaging
Tag a document, a deadline, a contact, or a matter in any message, and the system links the thread to the underlying record.
Private channels
Lawyer-only private channels for sensitive strategy, separate from channels where paralegals, clients, or co-counsel sit.
Voice and video huddles
Drop into a voice or video huddle straight from the channel, with transcripts attached to the matter when the call ends.
File sharing with audit
Drag a file into a channel and the firm document store takes custody, version-controls it, and logs every download.
Mentions and tasks
Convert a message into a task assigned to a colleague, tied to the matter, with deadlines that show up on the matter timeline.
Search across history
Find that one message, file, or decision across every channel, with results scoped by matter, person, or date.
In depth
A closer look.
Replace the side channel
The WhatsApp group for the matter, retired.
Most firms run matter coordination on Slack, WhatsApp, or text threads that nobody can audit, nobody can search, and nobody owns. TeamChat puts the conversation where the matter already lives, so context, evidence, and record stay together.
- No more screenshotting WhatsApp into the matter file
- No more "who has the latest version" across four apps
- No more sensitive strategy leaking into shared channels
Built for the practice
Conversations that understand matters and clients.
A general-purpose chat tool does not know a sensitive conversation from a public one. TeamChat does. Permissions, audit, and discovery all run on the same matter and client records the rest of the workspace already enforces.
FAQ
Questions, addressed.
Can clients join channels too?
Yes. Client-facing channels live alongside lawyer-only channels in the same matter, with each side seeing only what you grant them.
Is it a separate app or part of ModulawAI?
Part of ModulawAI. Channels live next to matters, documents, and client records, with shared identity, permissions, and audit.
How are messages preserved for litigation hold or audit?
Every message and file action is logged with timestamps and exportable on demand. Retention policies are configurable per workspace.
Can we keep some discussions private?
Yes. Lawyer-only private channels keep sensitive conversation separate from channels that include clients, co-counsel, or admin staff.
Does it replace email?
For internal coordination, yes. For external client correspondence, the Client Portal carries that load, with email integrated where it still makes sense.
Channels
Which conversation belongs where.
A law firm has several kinds of conversation and they carry very different risk. The value of chat living inside the matter is that the boundary between them is enforced by the system rather than remembered by a person.
| Conversation | Where it goes | Who can see it |
|---|---|---|
| Internal strategy on a matter | A lawyer-only channel on that matter | Assigned fee earners only |
| Anything the client should see | The client-facing channel on the same matter | The client, plus the firm |
| Co-counsel and experts | A channel with external members invited to that matter | Exactly the people you add |
| Firm administration | A general channel outside any matter | The workspace |
| Formal client correspondence | The client portal or email, not chat | Recorded against the matter either way |
The assistant can be summoned into any channel, so a research question asked mid-conversation is answered where the team is already talking, with the answer attached to the matter. Every message and file action is logged with a timestamp and exportable on demand, which is what litigation hold and audit actually require. Retention policies are set per workspace.
Keep reading
Related reading.
See it against your matters.
Get started in minutes, or book a demo and we’ll run it on your firm’s real work.